Hi Timdawg1000,
Thanks for posting. I'm sorry to hear that you are having problems with your Nest thermostat device that is connecting to the WiFi network. Don't worry, I can help. In this case, I just need to ask for some information to provide the best solution:
- What Nest thermostat model do you have?
- Has the device been paired before?
- When and from where was the device purchased?
- How far have you gotten in pairing your device?
- What’s the color of the LED status light?
- How far is the device from the router?
- Can you connect to the internet with other devices?
- Are there any other devices that experience issues with the Wi-Fi?
- Are there devices or appliances (such as baby monitors, microwaves, cordless phones, etc.) near the device you want to pair?
Please keep me posted. I'll be waiting for your response.
Best regards,
Jenny
