2 weeks ago
When we trying to use the AC, the heater turns on.. it is getting really hot and we can't use the ac because of that problem. I replaced to the old thermostat & ac works fine. - PLease help me answer what is the best solution to this.
Thank you
a week ago
Hi mary02,
I'm sorry to hear you're having trouble with the heating mode on your Nest Thermostat. I can help!
This article should help you troubleshoot the issue: Troubleshoot strange heating or cooling behavior.
Please let me know if you have any questions.
Best regards,
Chris
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