Need help, only blowing hot air

[Jay78]

Only blows hot air when it's on a/c. I have doubled checked that all wires in the Nest are secured. Here is a picture of the old t-stat wiring and how the Nest is wired. 

 

[Markjosephp]

Hello Jay78,

Thank you for taking the time to let us know about your inquiry. I'd be happy to take a look at this for you.

I see that you installed your Nest Thermostat appropriately based on your old thermostat's wiring. But it appears to be a configuration issue you're experiencing. To be sure, could you please gather your HVAC system's make and model? Also, if possible, could you share a picture of its control board showing how the wires are being installed?

I'll look forward to your response.

Regards,
Mark

[Jenelyn_O]

Hi there,

Chiming in — I just want to check if you managed to see the response above. Please share with us the needed information, as it will help us to move forward.

I appreciate your help, Mark.

Best,

Jenelyn

[Jay78]

Thanks Mark! I was able to resolve the issue by moving the white wire to the o/b slot and putting my heat pump on O. 

[Jenelyn_O]

Hey Jay78,

Woohoo! I'm glad to hear that. Please feel free to let us know if you still have any questions or concerns by creating a new thread, as I'll be locking this thread after 24 hours.

Cheers,

Jenelyn