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Need wiring help!

solney9829
Community Member

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hScreenshot_20230118-185454_Gallery.jpg

Hi!  I could use some help.  Recently uograded my old thermostat with nest learning thermostat, but during the self test it seemed like the heat test was not flowing warm air.  Heat 2 test was.  On the old unit, the orange wire was connected to W (hard to see behind the wire) and white wire was in W2.  I am wondering if I connected them properly into the nest, placing orange in W1 since there was no W...and white to W2 as it was before.  The image in the app shows the white wire going to W1 and a brown wire going to W2 but I don't have a brown wire.  Thanks!

3 REPLIES 3

solney9829
Community Member

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Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if I could be of any help. Do you happen to know what the orange wire is connected to on your HVAC system? Here is an article with more details on multistage heating. If the orange wire is your second stage heating, you may need to swap the wires. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

solney9829
Community Member

Thank you.  I can't tell where the orange wire goes inside the air handler...