Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Connecting family member to nest learning thermostat
My spouse is adding me. He used the code for him to get connected and doesn't remember that code. Now to add me. We do all the steps and then we went to nest app and clicked. there is No select get entry key(code). it also says it is already connecte...
Heat link
Nest heat ver3 link has died seems to be common fault 17 months old
Repeated lost WiFi connection
I have two Nest WiFi thermostat in my home. One has repeatedly starting disconnecting from my home WiFi network. It is obviously not my WiFi network as the other thermostat works fine. If I reboot the thermostat or reconnect to WiFi it connects for s...
Delete multiple (thousands) messages from Nest App?
I had the power to a houseful of wired Nest Protects go out while I was away. I was gone for 3-4 days, and each of the 4 Protects sent a message every. single. minute. Now my app has thousands of useless messages and I'm having to delete each of them...
I can’t adjust my thermostat from the app Anymore
I can’t adjust my thermostat from the app Anymore. Worked fine for about a year. Tried all the suggestions like resetting it, rebooting router. My only choices on the app or online is to switch home or away.
Resolved! Help with Nest power connector wiring
Where does the"C" wire connector connect? There is no obvious C wire My understanding is that C1 and C2 (black and wires) are unrelated.
Google home "Problem connecting to cloud" when setting up nest thermostat
Setting up a new Google Nest Thermostat in a new home, I cannot complete the setup due to the following error.When I click 'I agree' to 'Supplemental Nest terms' i continually get an error 'Problem connecting to cloud'
Power connector
Is the burnham v8h boiler compatible with the nest power connector?Thanks.
Nest access
My Nest keeps adding temperatures to the schedule after I’ve set it. It seems someone else can access my Nest
Is my hvac compatible with my Nest thermostat?
Need help determining if Nest thermostat is compatible with my hvacs. I have three split through the condo built in 1979. One was setup with Thermostat before we bought it. Before I have someone come in to install Nest for all three, I want to make s...
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