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Nest 1.4 room temperature sensor off by more than 13 degrees higher after 2 days alive

caijv
Community Member

I have a Nest 1.4.  Battery OK.  The room temperature displayed after 48 hours in use, still shows discrepancy of more than 13F higher than other two thermometers near the Nest.  How long will it take for Nest to show indoor temp that matches reality? Sample now:Room at 56F, Nest shows 69F.

 

 

 

3 REPLIES 3

aatienza
Community Specialist
Community Specialist

Hey caijv,

 

I’m sorry to hear you’re having trouble with this. No worries, we'll check this out. What type of Nest thermostat do you have? When did the issue start? What other strange symptoms have you experienced since the problem started? Are there any error messages? If so, what are they exactly? What kind of HVAC system do you have? (Heat pump, conventional system, etc.) Also, what country are you located in?

 

Thanks,
Archie

aatienza
Community Specialist
Community Specialist

Hey there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,
Archie

aatienza
Community Specialist
Community Specialist

Hello there,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie