02-14-2025 10:06 AM
The earlier versions of the Nest Thermostats (gen 3)have had known issues with going offline and coming back online in 5-10 minutes by itself or when you stood in front of it.
Has Nest made a effort to fix this issue in the gen 4?
02-17-2025 06:47 PM - edited 02-17-2025 07:21 PM
Hi EarlH,
Thank you for posting in this forum. I understand that you have some concerns about whether the Nest Learning Thermostat (4th gen) is going offline, so no worries. It’s a pleasure to share more information with you.
Currently, we haven't received any widespread reports of this device frequently going offline. If you have further questions, please don't hesitate to ask in this thread.
Best regards,
Daniel