Nest App doesn’t show Amber light when it’s manually switched on

[Harriflex16]

Now that it’s gardening weather, we like to have extra Hot water late in the afternoon outside of its early morning setting. Is there a reason the App doesn’t show Amber when it comes on for the second time? Thermostat is the 3rd Series, I believe.

[UanaC]

Hi there! Thanks for posting, it is possible that the water tank already reached the target temperature. Could you please clarify if you are talking about the Hot Water icon in the Nest App?

Many thanks, Oana.

[UanaC]

Hi there! Just checking in with you. Did you see the message from above?

[Harriflex16]

Thanks, it is now solved. I went through all the settings of both Nest and Google Home. The issue was initially was in Nest, as I couldn’t seem to override the Hot Water programme. I forget what setting I changed but at least it solved the problem. It was just misleading having the two Apps. So maybe I should have deleted the Nest App, perhaps?

[UanaC]

Oh, I see. I'm so glad to hear that your issue was resolved. What I recommend in this case is to choose just one App to control the Hot Water, it doesn't matter which one. I recommend this just to make sure you don't override the Hot Water Schedule. Is there anything else I can assist you with at the moment?

[Harriflex16]

Thanks, slightly confused by your comment, “I recommend this just to make sure you don’t override the HW Schedule”. That was the reason this occurred, as there are times if we have used most hot supply in the tank, we need to boost it for 30mins. Nest Schedule is 30mins at 06:30am, then boost for extra.

[Paul_R]

Hello @Harriflex16! My colleague wanted to say that it would be best if you try and make the schedule in such a manner that minimal interference will be needed, but if it's the case, you can confidently use the Boost option. Is there anything else I can assist you with at the moment?

[Harriflex16]

Thanks Paul, yes my schedule is minimal in order to be Cost Effective. However on the rare occasions more Hot Water is required. I think after all our other Wifi Issues the problem has now been resolved. Thanks for your input.

[Paul_R]

I'm glad it got sorted in the end. I'm going to close this thread now, but if anything else comes up, feel free to reach out. Have a wonderful day ahead.