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Nest Gen 4 - Foresight weather won't display

charliescarface
Community Member

When foresight is selected as the display, my recently installed Nest Gen 4 Google Nest thermostat will not show the weather. I've checked my location. I've rebooted multiple times. I've unsuccessfully chatted with support which included allowing them to watch the thermostat while I worked on it. I left with instructions to do a factory reset which I did. FAIL. I went through the initial setup again yesterday but today I still see - - ° (dash dash degrees) as well as a cloud icon with a line through it. If you understand the problem and know a solution, I'd appreciate your thoughts. I can control it from my phone (iOS) so I think that rules out a WiFi issue. Thank you.

2 REPLIES 2

CoolingWizard
Platinum Product Expert
Platinum Product Expert

@charliescarface,

it appears that although you have Wi-Fi access the nest thermostat generator. 4 is not reaching the weather server. This could be a problem at the server in and not necessarily a problem with the thermostat itself.  

AC Cooling Wizard 

Google Pro, Mechanical Engineer, Electrical Engineer and HVAC service company owner.

Thank you for your input, AC Cooling Wizard. Maybe I'm wrong but I would think that if the problem is at the server, many people would have the same problem and looking for help. Also, the two techs I spoke with the other night might have known about a server problem. I'm still hoping for a solution. Thanks again.

 

May be of note, I see Outdoor Feels Like temp, but none of the other outdoor measurements.