Nest Heat link

[Florin26]

Hi my heat link doesn't work,  were i can buy.  Thanks 

[RXShorty]

Hi @Florin26 

The heat link is not for sale and only comes with a new Nest Thermostat.

You could reach out to Google Nest Support.

I hope they can  help you out.

[UanaC]

Hello there @Florin26! I'm so sorry to hear that you're facing issues with your Heat Link. Can you please let me know what the exact problem is? 

@RXShorty  thanks for all the help. Always appreciated.

Regards, Oana.

[Florin26]

Hi Oana , i contact the Google suport and they offered me new heat link. Im waiting to recive . Happy day. 

[Florin26]

Hi

Google Suport sent to me new hest link , i got very impressed how professional they are . Im waiting to receive the new heat link.  Happy day. Thanks for your message.  

[AlexD]

I am happy to hear you managed to get in touch with our colleagues and get things back on track. I'll go ahead and close down this thread but if anything else comes up that you need assistance with, make sure to open up a new one. 

Have an awesome day and weekend ahead and stay safe! 

[Florin26]

Hi Oana

Hi Heat Link doesn't tur one no lights one  , i checked and the heat link receive electricity and think the issue is something inside of the heat link got broken.  Electric Ireland installed  for me lees then 2 years. Were i can buy just heat link . Thanks . Have a nice day.

Best regards

Florin Matei 

[UanaC]

Thank you so much for your response. Could you please also respond to the following questions:

1. What is showing on the Nest thermostat display?
2. Have you had any power cuts recently?
3. Have you had any work done on your electrical or heating systems recently?
4. How many zones are present in the setup?