cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest Home/Away has a mind of its own

sagewiz
Community Member

I have the Nest app and Home app on my phone and my wife's phone. I manually warm up the house in the morning when I am getting ready for work, but shortly after I leave, the thermostat resets to "away" mode and she freezes. I have turned off all home/away features at every level and on both phones and the Home app and tried every combination of settings, but nothing seems to change it. I would prefer just to manual set "away" when I want away and for the default to remain "home" at all times otherwise.

5 REPLIES 5

MinecraftCATS
Community Member

 


that is normal if the the thermostat  dosent  see movement 

 

 

MinecraftCats
Product Expert since November 2021

and how can it be overridden?

 

Jake
Community Specialist
Community Specialist

Hey sagewiz,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey sagewiz,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey sagewiz,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake