Nest Learning Thermostat Won't Stop Changing Temperatures

[mmac314]

I have already searched for how to fix this all over the internet, and have already performed the following fixes:

1. Turned off Auto schedule on all devices and on thermostat
2. Turned off Home/Away Assist and Routines on all devices
3. Set up a detailed schedule for the thermostat to follow
4. Turned off Eco mode in every way possible on all devices

Despite this, my Nest Learning Thermostat insists it knows what temperatures I want better than I do, and changes to Eco temperatures every single day.

This is getting infuriating and causing me to spend more on cooling than I would be if the dumb thing didn't try to turn on Eco mode.

Why is this happening and what can be done to fix it? I am lost and have no more ideas. ALL of the recommendations on other threads have not worked.

I hate this product Google. It came with my house, and for whatever reason you think you know better than me. STOP IT.

[Jmontes75]

I am having the same problem. Even worse have had to pay for repairs. No one to get in contact with.... stupid.

[Markjosephp]

Hello folks,

I'm sorry for the trouble this may have caused—let's see what's going on.

If you both have the Google Home app on your phones, try checking the Routines settings and search for available thermostat actions. Remove all created actions or edit them if needed, as this also contributes to unexpected temperature adjustments. Monitor it and let us know if that helps.

Regards,
Mark

[Markjosephp]

Hey there,

I'm checking back in to see if you were able to check the Routines settings in the Google Home app. How's it going? Did you notice any thermostat actions? In addition, if you have your home members added to have access to your thermostats, try checking their Google Home app or the Nest app for any schedules or programs created.

Let us know if you need more help.

Regards,
Mark

[Jmontes75]

Everything is working well. All promo settings  removed. Set to manual use now. Thank you for your help.

[Markjosephp]

Hi Jmontes75,

Sounds great! I'm glad to hear it was sorted out. If anything comes up, don't hesitate to give us a shout if you need help creating a new post.

Thanks,
Mark

[mmac314]

There are no routines set up for my device.

[Markjosephp]

Hello everyone,

@Jmontes75, no biggie—I'm glad to help! If you have any questions, please feel free to create a new thread.

@mmac314, have you tried performing a factory data reset on your thermostat? This will remove any programmed features on your thermostat and usually helps to fix the issue. If you haven't yet, let's give it a try and monitor its behavior. If anything comes up, let me know.

Regards,

Mark

[Jenelyn_O]

Hi there,

Checking if you still need help. Please let me know, as I'll be willing to assist you further. 

I appreciate the help, Mark.

Best,

Jenelyn

[Jmontes75]

Thank you again! Kudos 👏