I had my Nest Learning Thermostat installed yesterday and they did not leave the box for instructions. My screen is stuck on the Nest Pro Id screen. What is my id and or how do I get off this screen
qb_ww, just like what was mentioned above, only Nest Pro technicians have Nest Pro IDs. Have you tried reaching out to the one who set up yours? As a workaround, you could also try manually restarting your thermostat then going through the setup process again. However when you're at the Equipment portion, select Homeowner instead of Nest Pro. Check this out for more information: https://bit.ly/3xWYIx7
We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
