Nest Tatar 3rd Gen

[DonJoe]

my nest thermostat is 7° higher than the room temperature tried to do the factory reset with all settings and it comes back still at 7° higher

[RenzJ]

Hi DonJoe,

Thanks for bringing this up here in the Google Nest community. I'd be happy to take a look at this for you. Please answer the following:

1. Are you from North America or Europe? 
2. Which Nest thermostat you have?
3. Do you have a regular thermostat that we can use?, take a photo of the regular thermostat next to Nest Thermostat.
4. Is your Thermostat getting direct sunlight? Direct sunlight can cause the Nest thermostat temperature sensors to heat up, so the thermostat may think that the ambient temperature in the room is higher than it is.

• If yes, follow these steps:
• Open the Nest app and select the thermostat.
• Go to Settings > Nest SenseSunblock.
• If Sunblock is off, turn it on by pressing the slider.

       5. Is your Nest Thermostat near a heat source like:

• Air vents that direct warm air
• Appliances (including large televisions)
• Electrical outlets
• Plumbing (hot water pipes in old buildings are frequently not insulated)
• Warm air in the wall
• Other potential heat sources

I look forward to your response.

Thanks,

Renz