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Nest Temperature Sensor Can’t Connect to Server

samstory18
Community Member

C42B2F40-85DF-4247-81E1-2CA410829743.png

Cannot get my temperature sensor to reconnect after resetting thermostat, reset three times and it won’t work. Please help

3 REPLIES 3

Rpatel01
Community Member

Having the same issue here with the Nest Thermostat E! Tried everything!

jsaxriley
Community Member

I'm in the same boat. Connect properly first time and deleted thermostat from home due to moving. Now sensor gives error above.

Rpatel01
Community Member

I sat on a chat with nest for 2 hours and it didn’t do anything. I deleted the thermostat from the nest app; reset the nest thermostat to factory default; I also removed the battery from the sensor overnight and then tried it 24 hours later and it’s been up and running since.