02-26-2023 12:23 PM
Hello Everyone,
I was gifted the Nest Thermostat and when I was checking out the compatibility online it says that if the current one is labeled 110VAC or 120VAC than my system is not compatible.
My system is labeled 125V AC and 110V DC, and a third label 30V DC.
Its not labeled the specific 110VAC or 120VAC that google states. Can I use this nest Thermostat?
03-07-2023 09:23 AM
Hello CaoAbunga,
Thank you for taking the time to let us know about your inquiry. I'd love to help.
High-voltage systems are not compatible with Nest Thermostats, which are usually electric baseboard heating systems or other radiant systems powered by electricity. These are usually labeled 110, 115, 120, or 240 VAC. Note: In some cases, it is possible to make a high-voltage system Nest-compatible. Contact a local pro and have them install a step-down transformer to 20- to 30-volts.
Feel free to let us know if you have more questions.
Regards,
Mark
03-10-2023 02:10 PM
Hi there,
I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.
Thanks,
Mark
03-11-2023 02:14 PM
Hi CaoAbunga,
I'm checking in to make sure that you've seen my response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours.
Thanks,
Mark
03-11-2023 02:15 PM
Thanks so much! I'll see who around me can install a step down transformer
03-11-2023 02:31 PM
Hello there,
Sounds like a plan! Thanks for getting back to us, CaoAbunga. I wanted to ensure that everything was covered here. Please let me know if you have any other questions or concerns, as I would be happy to take a closer look and assist you further.
Best,
Mark
03-16-2023 09:46 AM
Hi CaoAbunga,
I'm checking back in — how's it going? Have you had a chance to contact an HVAC technician? If there’s anything else I can help you with, please let me know.
Regards,
Mark
03-17-2023 11:38 AM
Hello CaoAbunga,
It has been a few days since your last reply, and we're going to lock the thread within 24 hours. If you have any questions, please feel free to create a new post.
Thanks,
Mark