01-08-2025 06:01 PM
I have a Gen3 learning thermostat.
While the unit is sensing that I am out of my house and switching the schedule to "Away"
Why is the unit not "smart" enough to know when I am heading back home from a long trip (10 days), as I am driving back home (5 hours trip) heading back home. I'd really like the house to be somewhat warm as I am about to come home. Since I am using Google maps on my Pixel 8 Pro and the "home address" is set. Google knows I am heading home and has somewhat of an ETA.
So if someone knows a setting I may have missed to enable this feature feel free to share.
If nothing exist then why is my expensive and fancy "learning" thermostat waiting until I am entering my house to switch the profile and start "heating" the place.
Thanks!
01-12-2025 05:20 PM
Hi @BenLor!
Thanks for reaching out to the community. I am sorry that your Home/Away Assist feature on your Nest Learning Thermostat 3rd Generation is not working properly, but no need to worry; help is here. I need to know a few things about your thermostat in order to provide you with a better resolution.
In the meantime, can you please look at the following link that has information about the Home/Away Assist feature and Home/Away Assist settings?
I'll be waiting for your response; any additional details you can provide will be helpful.
Best regards,
Jeremy.
01-12-2025 08:02 PM
Hi, I presume this is a canned template message.
What I have asked is more of a feature request than an actual error or issue.
01-13-2025 10:25 PM
Hi @BenLor!
Thanks for your reply. I understand that you are requesting a new feature. Your feedback is invaluable to us and helps us identify areas for improvement. Then here I send you the feedback form where you can put your suggestions and share your experience.
Best regards,
Jeremy.