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Nest Thermostat displaying "Save more at home"

DA57
Community Member

Next button doesn't work. How do I clear this?

8 REPLIES 8

debstarr
Community Member

Mine just start saying that too!  It's like it's frozen on the display, can't operate from it.  Annoying!!

NormalOne
Community Member

same here, frozen but works from the APP

WTF google, get your **bleep** together

mokoreanwarmem
Community Member

Came home at 1040 PM and found the same words on my Nest.  Can make no adjustments on the Nest itself, but the app seems to let me adjust the temperature.   

What's going on, Google??

DA57
Community Member

Smacked the thermostat a couple of times on the side and the message went away.

Back to it's normal indication.

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if I could be of any help. It seems some users have resolved the issue. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Markjosephp
Community Specialist
Community Specialist

Hello folks,

 

I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours.

 

Thanks,

Mark

Kjmesser
Community Member

I thought I had tried tapping the side before and it didn’t work. However, today, I took it off and removed the batteries and  replaced them. I reattached the device and then when I tapped the side, it moved on to the next screen.