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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4626 Views
  • 0 replies
  • 5 kudos

Nest Heat Link No Lights

Hi,My Nest Heat Link has suddenly stopped working, and the thermostat displays error code H71, despite it having worked fine for over a year. Ive followed the initial steps on the thermostat to attempt to reconnect but not worked.When I’ve gone to ch...

HW123 by Community Member
  • 433 Views
  • 4 replies
  • 0 kudos

My heat link has suddenly died

Hii have had my boiler for about 18 months and the heat link has decided to stop working!there are no lights on it at all and it won’t connect to my nest thermostat.I still have hot water but I can’t turn on my heating? I have tried all of the sugges...

Limc1981 by Community Member
  • 1048 Views
  • 8 replies
  • 0 kudos

Temperature slow to get to desired

Help! Too hot and Takes way to long to get to desired temp to cool off house. An electrician inspected for county and said it didn’t take long for him to switch back to his old thermostat

Knox by Community Member
  • 1899 Views
  • 4 replies
  • 0 kudos

Not able to access my nest device

I posted the following message more than a week ago: “I need support to unlock my Nest thermostat. I forgot my PIN. I also switched internet providers, so not able to access the Thermostat from my app. I read a previous thread and able to connect the...

How to solve 429 error

According to the official document, I tried to increase the user and rate limit by applying for commercial development, but I did not receive any emails from google agreeing or rejecting the application. What should I do?

KK3 by Community Member
  • 515 Views
  • 3 replies
  • 0 kudos

Thermostat “Online” — NestApp “Offline”

Google voice commands no longer control Nest Pro Third GEN thermostat. Keep receiving message from Google speaker, “I’m sorry, it looks like that thermostat hasn’t been set up yet. You can do that in Assistant Settings”. I tried to “Add Device” but t...

Nest Thermostat W5 error code

Hello, my Nest Thermostat gen 3 all of a sudden can’t find any wifi networks. It is giving me a W5 error code. I followed all the reset procedures on the help website but nothing seems to have worked. What else can I do to try and fix the problem? Is...

Jscafura1 by Community Member
  • 1393 Views
  • 7 replies
  • 0 kudos
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