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Nest Thermostat not connecting to Google Home app

DrGonzo
Community Member

My Nest thermostat will not connect with Google Home or assistant meaning that I am not able to use voice control to control the thermostat.

The problem is the same as described here: https://www.googlenestcommunity.com/t5/Nest-Thermostats/Connecting-the-learning-thermostat-to-Google... which I can see was not resolved in this thread. Is there now a fix for this?

1 Recommended Answer

CoolerJack
Community Member

Here is the content from my comment in the above link

I had a new boiler and nest learning thermostat installed yesterday and have had the same issue as many others - Nest working in Nest app but not showing on Google Home app.

 

I read lots of comments and saw the create new Home and transfer all item. This seemed a little long winded so I tried something slightly different which worked

 

I solved this issue by

 

Opening the Nest app and changing the room (I changed it to Attick as this was not yet used in Google Home app)

 

Checked it was still working in Nest app

 

Opened Google Home - Nest now appeared in Home app in Attick 

 

Still in Google Home opened the Nest thermostat and selected settings and changed location from Attick to Living room.

 

All now working through Google Home app and with voice commands through Google mini speaker.

 

After this I went back to Nest app and changed location from Attick to living room.

 

IMHO everything had been set up correctly and should have worked correctly. I think that there is an issue with the labels for rooms conflicting whereby if you already have the room setup in Google Home it will not accept a second version of this room with the same name from the Nest app.

 

If you have had this issue and used the above information to solve your problem please take the time to comment or link to this information to help others solve this issue sooner.

View Recommended Answer in original post

10 REPLIES 10

DrGonzo
Community Member

@Snertdid you get anywhere with getting this working?

Snert
Community Member

Nope. I gave up trying 😞

DrGonzo
Community Member

Absolutely ridiculous. I've just been sold a nest mini bundled with the thermostat for voice control and they don't even seem to be compatible anymore.

CoolerJack
Community Member

I had this issue with my new installation a few weeks ago.

I looked here and found some info and added a solution that worked for me here

https://www.googlenestcommunity.com/t5/Nest-Thermostats/Can-t-add-nest-thermostat-to-Google-home/td-...

CoolerJack
Community Member

Here is the content from my comment in the above link

I had a new boiler and nest learning thermostat installed yesterday and have had the same issue as many others - Nest working in Nest app but not showing on Google Home app.

 

I read lots of comments and saw the create new Home and transfer all item. This seemed a little long winded so I tried something slightly different which worked

 

I solved this issue by

 

Opening the Nest app and changing the room (I changed it to Attick as this was not yet used in Google Home app)

 

Checked it was still working in Nest app

 

Opened Google Home - Nest now appeared in Home app in Attick 

 

Still in Google Home opened the Nest thermostat and selected settings and changed location from Attick to Living room.

 

All now working through Google Home app and with voice commands through Google mini speaker.

 

After this I went back to Nest app and changed location from Attick to living room.

 

IMHO everything had been set up correctly and should have worked correctly. I think that there is an issue with the labels for rooms conflicting whereby if you already have the room setup in Google Home it will not accept a second version of this room with the same name from the Nest app.

 

If you have had this issue and used the above information to solve your problem please take the time to comment or link to this information to help others solve this issue sooner.

Holy crap it worked! Thanks a lot 😁

@Snertgive this a try!

Snert
Community Member

Finally! Thanks dude!

 

It worked!!

Markjosephp
Community Specialist
Community Specialist

Hello folks,

 

I wanted to ensure that everything was covered here.

 

@CoolerJack, thanks for posting and for sharing the steps you've taken to have your concern rectified. Big help!

 

@Snert and @Snert, I'm glad to hear the steps shared above worked! Please let us know if you have any other questions or concerns.

 

Regards,

Mark

Hello there,

 

I'm checking back in — how's it going? Still need our help? Let us know so we can assist you right away.

 

Thanks,
Mark

Hey there,

 

I'm checking in to make sure that you've seen my response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours. 

 

Thanks,

Mark