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Nest Thermostat

Bob8
Community Member

I am trying to install my Nest Thermostat.  I have entered the 6 digit set-up code and clicked "Next", but now the app is telling me to choose the last 4 digits of the serial number.  However there is no place to enter the digits nor a button to click "Next".  Entering the last 4 serial characters as the set-up code does not work.

 

What is wrong?

2 REPLIES 2

Gofer1189
Community Member

I'm having the same problem!

Bob8
Community Member

I don't know what I did, other than closing the app and starting over.   But, I finally was able to complete the install.  Good luck!