Nest app sign in issue

[Jvs1]

The Nest and Google home app will not allow me to sign in.   Brings up my account but won’t allow me to select it.  Thus, I cannot add nest thermostat.  Tried to reset password and do not receive an email for reset 

[Jake]

Hey Jvs1,

I wanted to follow up and see if I could be of any help. You can follow the link here to use a troubleshooter for your account. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Markjosephp]

Hello there,

Thanks for looking into this, Jake.

@Jvs1, I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Regards,

Mark

[Jvs1]

I resolved the issue.  Thank you for following up

[Markjosephp]

Hi Jvs1,

Awesome! I'm glad to hear that your issue is fixed. It looks like we can consider this one complete, so I will lock the thread within 24 hours unless I can help out with anything else.

Regards,

Mark