Nest drops hot water connection

[Lifeonbuttercup]

Please help me! I am absolutely fed up of my Nest losing connection with my boiler and control of the hot water. Every few months we have this issue and find out with a cold shower. It tends to last days/ weeks until the system corrects itself. I still don’t understand the problem and how to fix it. I reset the router and the thermostat but this doesn’t seem to fix. Any help or advice? 

[AnaM]

Hey @Lifeonbuttercup,

I'm sorry to hear about your issue, but I'll be happy to help. Let me know if you've noticed any patterns in this behavior and if there's any error message showing when it happens.

[Vladut]

Hi there, just checking in with you. Do you still need help?

[CristianC]

Hi there. It's been a while since this thread was last updates so I'm going to lock it. If you're still experiencing issues, feel free to open a new one.