Nest error code e299

[jbrown2]

Error code e299 says contact nest support. Hopefully this is how to accomplish that. If not please advise how to get appropriate help. Getting this far proved far re complicated than it should be. 
How about s phone number?

[Markjosephp]

Hello jbrown2,

Thank you for taking the time to let us know about your inquiry.

It appears that the C wire on your thermostat is broken. We'd be happy to take a look at this for you. Could you please fill out this form with the needed information and let me know once you're done?

Regards,
Mark

[Markjosephp]

Hey there,

I'm checking back in — how's it going? Have you had a chance to fill out the form? Please let us know so we can assist you right away.

Thanks,

Mark

[Markjosephp]

Hi jbrown2,

I wanted to see if you managed to fill out the form. Let us know so we can move forward.

Regards,
Mark

[jbrown2]

All is well  error code went away

[Markjosephp]

Hello jbrown2,

Sounds great! I'm glad to hear that your issue is fixed. It looks like we can consider this one complete, so I will lock the thread within 24 hours unless I can help out with anything else.

Regards,

Mark