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Nest gen1/2 unsupported

Nestuser297
Community Member

I got an email today from google saying that they are stopping support for nest thermostats 1/2. The email says there won't be any software updates, which is fine. 

But they also say the Nest app won't support it, and I have to buy a new thermostat for a "discounted" price of $149. 

Google, don't force me to buy new crap, when the old one is working perfectly fine. Don't kneecap what's already working. If the old device works, keep the old software working too!

Or open the protocol for gen1/2 so I can build my own app. 

So anti customer

3 REPLIES 3

engmgr67
Community Member

Agree. They need to see all us early adopters complaining. Why be an early adopter when you are going to be abandoned for profits?

bixieupnorth
Community Member

consider adding your comments to their facebook  page?

i just searched for nest on their facebook (it's called made by google) page and commented on every post i saw!

beezball
Community Member

Completely agree. This is completely unnecessary and they need to reverse this decision.