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Nest heatlink disconnected

Kchatt
Community Member
  • Heat link disconnected,  gave factory reset and its still not connecting,  has a permanent yellow solid light. 
3 REPLIES 3

AndaD
Community Specialist
Community Specialist

Hi there and thanks for letting me know about this. Could you tell me when it started happening? Which type of Nest Thermostat do you have (Nest Learning Thermostat 2nd gen/3rd gen, Nest Thermostat E, or Nest Thermostat 2020)? Also, what country are you located in?

CristianC
Community Specialist
Community Specialist

Hi there. Just checking in. How's it going with your thermostat? 

CristianC
Community Specialist
Community Specialist

Hello again. I haven't seen any updates on this thread lately so I'm going to lock it. If you're still experiencing issues, feel free to open a new one.