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Nest learning thermostat -4. Did not send notification when furnace shut off due to issues.

RiaV
Community Member

We have a Nest learning thermostat 4th at a seasonal property and set up all the notifications that we can find on the app and allowing notification on the devices.  The google home app is enabled on multiple apple devices using different google accounts.  No one received any alerts via email or push that the furnace had shut off.  This is critical as no one was there and changes in temperature can cause mold, etc.  Do we need to do something on the actual thermostat for notifications?  What are we missing?  The activity feed just states 'no events on this day'. How can we fix this?

1 REPLY 1

moralesvicente
Community Specialist
Community Specialist

Hello RiaV, 

 

Thank you so much for posting in this community. I understand you're using a Nest Learning Thermostat 4th gen at a seasonal property and that you want to receive notifications from the Google Home app when your furnace shuts off due to an issue. No worries; it's a pleasure to help you. 

Regarding your question, you can learn more about the thermostat notifications available in the Google Home app by checking out this article: Change Nest notification settings to alert you about important events, emergencies, and technical issues. 

If you have any further questions, please don't hesitate to reach out to this forum. 

 

Best regards, 

Daniel