Nest learning thermostat with heat pump

[Jbernitt]

I have a nest learning thermostat that won't turn the compressor on in heat mode intermittently if I reset the thermostat wire setting from 0 to B it will work but I leave the house and one day later it will not turn the compressor on. I have verified the with to the compressor is good. I believe it is a software problem or setting in the thermostat. I have a upstairs and downstairs thermostat and the upstairs has no issues working

[EdwardT]

Hi Jbernitt,

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this and I have a few questions:

• What type of Nest Thermostat do you have?
• How is your Nest Thermostat wired?
• What is the power reading of your Nest Thermostat? You can find this information by going to Settings > Technical Info > Power.

Looking forward to your response.

Thanks,

Edward

[jbernitt1]

Edward,

I am currently in Illinois My House with the Nest is in Florida. I will be going there Friday and will answer you questions then, I have a nest Learning Thermostat 3rd generation .  I will have to 

I will detail the wiring why I reply back  but this is how I wired it. 

Y1   Yellow 

G  Green

OB  Orange

W2 AUx    White

C  Blue

RH  Red

I will have to view the power reading on Friday. I Iwas going to put a meter on the C wire but I can now just go to the power reading. I will post on Friday night or Saturday Morning all the infor you asked for

Thanks

Jeff

[EdwardT]

Hi Softphil,

Thanks for letting us know the wiring. Were you able to check the power reading of your Nest Thermostat? Keep us posted.

Thanks,

Edward

[jbernitt1]

yes the thermostat was fine it is supply the needed 24 volts to the compressor and the compressor would run for a minute then go into soft lock out (it was 1/2 pd low on Freon) 

problem solve. then sometime when it was energized the system would run just fine 

[Markjosephp]

Hello there,

I'm sorry for the late reply. But I wanted to ensure that everything was covered here. How's it going? Still need our help? Please let me know so I can assist you right away.

Thanks for assisting, Edward.

Regards,

Mark

[jbernitt1]

everthing is fixed see my responce above 

[Markjosephp]

Hi jbernitt1,

I'm glad to hear! Thanks for confirming. It looks like we can consider this one complete, so I will lock the thread within 24 hours unless I can help out with anything else.

Regards,,

Mark