Google Nest Community

Reimbursement

How do I get reimbursement for a job done to replace a faulty heat link?

new nest thermostat how to add serial number

help with adding serial number for new nest thermostat. So then I can link to WIFI

Error Code E-80

Nest keeps indicating Y-1 not connected. Checked everything form Thermostat to Unit. no issue that I can find. Removed nest and installed old manual thermostat and everything works fine. What's happening?

Nest thermostat keeps saying delayed and won't heat my home

Broken Heat Link

Hi,Since an Hour or so my heat link is dead. Tried reset and tried resetting to factorysettings. But nothing happens. There are no lights visible on the heatlink itself. What to do= It´s stsarting to get cold inside.

Next app: Home/away assist (again)

Here's my problem. I use Home/Away assist on my Nest Learning Thermostat because I work irregular hours. When I leave the house, things work fine: the app records that I'm away and switches the thermostat to Eco. But often when I return home, althoug...

Previous thread closed out: Broken Heat Link

Requested replacement unit from Google for broken Heatlink - to answer previous questions from CristianC:How long has your thermostat been installed for? 18 monthsDid the issue happen during the installation? NoIs there any error on the Nest thermost...

Meaning of each setting

Date Time Humidity Set Temp Outside Temp Inside Temp Mode11-10-21 8:11 am. 57%. 68 65 74 HeatI am so confused with these numbers that they do not make any sense and I could not find explanation in Nest booklets. This is where Nest needs to improve a ...

Delete App

I think I'm gonna have to delete the Nest app to get my thermostat display back to normal. Any suggestions?

Thermostat has no 12v supply

My thermostat won't boot up and I have discovered that there is no 12v supply from T1 and T2 on the heat link. Heat link works fine otherwise and operates the boiler OK. What's happening and how do I fix it?