Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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Resolved! Nest thermostat locked

Powers been off for a couple of days - Put back on and My nest thermostat has power but is frozen with a rectangle and home icon - recognised by my app but can’t connect to heatlink which will not flash blue light to pair - any help or advise please

BRH1 by Community Member
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Heat Link Not Working

Overnight, my heat link has stopped working. No lights visible and after attempting a reset several times, nothing. I’ve tried everything suggested else ware of forum without any luck…Has power, just doing nothing needs replacement...

PrInCeUKER by Community Member
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Nest

My best will not connect to my wifi if has a W5 error message 

Janet27 by Community Member
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Nest

My nest thermostat keeps changing its temperature by itself. All auto and eco settings have been disabled

Jiggy1 by Community Member
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  • 4 replies
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Resolved! How does the HeatLink connect to my boiler/heat exchanger?

Newbie here. I can't seem to find any real tech specs on the heat link.How does it physically interact with my heating system?I have PT1000 thermosensors and a 24V AC motor-valve controlling the temperature of the circulated hot-water. My Danfoss ECL...

GipsyKing by Community Member
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  • 3 replies
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Thermostat does not connect to WiFi cannot be added to the account

My Nest thermostat was working fine until my AC broke down. As part of troubleshooting the repair technician removed the thermostat from my Nest and Google Home account. Now we have a new AC unit and after reapplying the thermostat, it seems to do th...

HGai by Community Member
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  • 5 replies
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Fan mode

When having only the fan mode on, can windows & doors be open? My installer says yes, but I want to make sure.

High5 by Community Member
  • 599 Views
  • 3 replies
  • 0 kudos
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