cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Help Center

Forum Posts

Start a conversation

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 4523 Views
  • 0 replies
  • 5 kudos

How do I log a complaint against Nest

I had to get a new heating system 2 years ago and they gave me a nest thermostat. 2 weeks ago, it stopped connecting to the internet, I tried to troubleshoot, but was forced to call. They said there’s an error message and the thermostat is faulty. Th...

millou by • Community Member
  • 2101 Views
  • 19 replies
  • 3 kudos

K Wire?

I have a conventional heating/cooling system (forced hot air). I'm trying to install the Google Nest Thermostat, but my current Honeywell thermostat has a K-wire. After some calls with Google I'm unable to get a solid answer. Bottom line, I'm trying ...

How do we stop the thermostat reverting to eco?

Hi, we have installed a nest thermostat in a building which is used frequently but not every day and not on a regular schedule so we just want to have the ability to turn on the heating when we are on the way there and to switch it off when we leave....

JEM80 by • Community Member
  • 190 Views
  • 0 replies
  • 0 kudos

How do I stop our thermostat reverting to eco settings

Hi, we have installed a nest thermostat in a building which is used frequently but not every day and not on a regular schedule so we just want to have the ability to turn on the heating when we are on the way there and to switch it off when we leave....

JEM80 by • Community Member
  • 451 Views
  • 4 replies
  • 0 kudos

Setting a Heating run time

I’ve just swapped a Vaillant V Smart to a Nest 3rd gen Thermostat.the Vaillant had a setting where once a higher temperature was set it would start heating and then automatically shut off after a set period of time 2/4/6 hours etc…is this available o...

Spood1969 by • Community Member
  • 407 Views
  • 2 replies
  • 0 kudos

Dual ac and heater ubir

I’m in an older condo. The heater and ac unit are one … best is working for heating but doesn’t seem to recognize the ac

Locked but can still change the temperature

My nest is locked yet i can still change the temperature manually. How can i change being able to make the heat go on manually. I don’t need anyone turning the heat on when I’m not there.

Combine Thermostats - Heat and AC

Good afternoon, I have two thermostats right now that I would like to combine into one-One runs a forced air AC unit, and is wired:G, Y, R, with R being Jumped over to Rc The other runs gas fired water baseboard heat wired:Red, white I attempted to d...

App says its on; Nest thermostat says it’s off

I woke up again this morning to a cold house. I checked the phone app and it showed that the furnace was on, but it wasn’t. The thermostat showed the furnace off. I had to manually set the temp. This is a similar problem to one in a thread regarding ...

TWL by • Community Member
  • 1236 Views
  • 10 replies
  • 0 kudos
Polls
Do you use automations or Routines in your smart home?
Show Choices
Hide Choices
to vote
Labels