Hello Osheasf,
Thank you for reaching out to us regarding your Nest Thermostats. We appreciate your trust in our products, and we understand the importance of having all icons properly set up for your convenience.
I understand the issue you've encountered with the missing room icon on one of your Nest Thermostats in the Nest app; this might be related to an account setup issue. But let's try a few things first.
- Open the Nest app and make sure all three thermostats are properly synced. Sometimes, a manual sync can resolve display issues. You can try restarting the Nest app or logging out and logging back in to trigger a sync.
- Try restarting the Nest Thermostat that is not showing the room icon. This can often resolve minor glitches. Simply turn it off, wait a few seconds, and then turn it back on.
- Try uninstalling and reinstalling the Nest app. This can sometimes clear up any glitches or bugs that might be causing the missing icon.
- Make sure that you are using the latest version of the Nest app on your mobile device. Sometimes, an outdated app can cause display issues.
- If the issue persists, try signing in using a different email address you might have and verifying the account you used to be associated with that thermostat.
Let us know how it goes.
Best regards,
Mark
