Nest-no power E298 error

[Sunbunny]

I’ve installed Nest and still says no power. Keeps going on and off with a E298 error.

where can I check the Internet connection and make sure it’s connected in the app.

[Patrick_Caezza]

How do you have the thermostat wired? Can you post a picture of the original thermostat's wiring here?

Do you have a C wire connected?

[Jeran]

Thank you for helping out on this thread, Patrick_Caezza!

Hey there Sunbunny,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran

[Jhonleanmel]

Hi folks,

Chiming in to see if you still need assistance with this. Let us know if you have additional questions ― we'd love to help.

Best,
Mel

[Markjosephp]

Hello there,

I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours. 

Regards,

Mark