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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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Resolved! Nest Thermostat & Ruud/Rheem

Hello! I have a gas Ruud [R801SA050314ZSB] furnace and a Rheem [RCF2414STAMCA] air conditioner setup. I changed out the old dial thermostat, which has yellow, white, green, blue, and red wires however the blue wasn’t used and runs to the furnace wher...

Battery at 3.15 volts

My Nest thermostat is working but I keep getting low battery alerts. Battery voltage is usually 3.15v to 3.17 v. Which is normal for 2 AA batteries. What could be wrong?

Albert9 by Community Member
  • 822 Views
  • 3 replies
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Customer Service Problems

Google Nest’s customer service is absolutely horrific. As a general i have purchased many Nest products. I purchased thermostats early in anticipation of using them on a project. As it worked out the thermostats were not compatible with the existing ...

Problems3 by Community Member
  • 1375 Views
  • 5 replies
  • 0 kudos

Replace Nest Internal Battery?

3rdGen has served faithfully for years. Batt ran out and I waited too long before pulling display to recharge. Now, it won't recharge on (tested) active USB cable. (No blinking light on display indicating charging in progess.)Could be the internal (r...

MWiner by Community Member
  • 14346 Views
  • 5 replies
  • 0 kudos

Resolved! Google home stopped working with nest thermostat

Hi. Up until a few days ago, I was able to control the thermostat through voice control via the Google home app. All of a sudden, this speed and the feedback given by Google home is that the nest device is not connected. They are both (Google home an...

Sam11 by Community Member
  • 13934 Views
  • 36 replies
  • 5 kudos

Nest Themostat Wiring

  I have a Honeywell thermostat connected with only 2 wires and a jumper which control AC & furnace. I installed the Gen 3 Learning Thermostat by connected red wire (C) to RH and white wire (C) to W1. However, only the heating option displayed on the...

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htcn by Community Member
  • 1119 Views
  • 5 replies
  • 0 kudos

unable to add previously deleted nest thermostat to Nest app…

 Hello,I was troubleshooting adding my 3 Nest thermostats to alarm.com app and deleted one of them from Nest app as a test … I then tried to add it back to Nest app and no luck… I tried rebooting the Nest thermostat… resetting network setting… restor...

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ellisina4 by Community Member
  • 3224 Views
  • 15 replies
  • 2 kudos
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