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Nest online and says cooling but unit not turning on.

MrsKnight
Community Member

We unplugged our Nest device to paint the wall it was on. After reconnecting, it no longer cools the unit. There’s a stable WiFi connection, Nest says it cooling, and the fan is running outside. The indoor unit isn’t turning on though. 

1 REPLY 1

CoolingWizard
Platinum Product Expert
Platinum Product Expert

When you say you “unplugged “ you Nest Thermostat, you simply removed the display and did not disconnect any wires, Correct?

The Cooling Wizard

Google Pro, Mechanical Engineer, Electrical Engineer and HVAC service company owner.