02-10-2023 03:31 AM - edited 02-10-2023 03:32 AM
Dealt with the nest shutting off before target temp. Ran furnace no filter no luck. Just did factory rest and removed from network using it like a manual wall unit. So far working fine. Nest has a sofware glitch and need to roll back to previous version or patch the software asap. If you,d like pls analyze data on my account to figure out where in the code is it creating an error. @support @google
02-14-2023 02:28 PM
Hello Aqibkhan,
I'm sorry for the trouble this may have caused you, and I appreciate all the steps you've taken. I'd love to know more about this.
Could you please tell us the type of Nest Thermostat you have and its current software? Does it have a C wire? Also, please check its power readouts on the "Technical Info" settings for the Nest Learning Thermostat or the Nest Thermostat E and "Equipment" settings for the Nest Thermostat 2020 model.
I'll look forward to your response.
Regards,
Mark
02-18-2023 03:09 PM
Hello everyone,
@Aqibkhan I'm dropping by to ensure that everything is covered here. How's it going with your Nest Thermostat? We would appreciate it if you could share with us the information we're asking above. Also, were you able to check the link that Mark has shared? In case you have an update, you know where to find us.
I appreciate the help, Mark.
Thanks,
Emerson
02-19-2023 03:39 PM
Hey there,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.
Best,
Dan
02-20-2023 06:57 AM
Yeah turns out it was a sensor on the furnace low pressure sensor which was making the nest go crazy.
02-20-2023 11:24 AM
Hey there,
I am glad to hear you were able to isolate the issue. Please let me know if you have any further questions from here, as I will be locking the thread in 24 hours.
Best regards,
Jake