01-25-2023 11:44 AM
Hi. I have moved the thermostat into the living room and it keeps switching off. Should it be positioned in a colder part of the house. Thanks
01-30-2023 10:49 AM
Hey there,
Sorry for the trouble. I wanted to follow up and see if I could be of any help. Do you mind me asking if you are seeing any error messages on your device? Is it showing offline in the app? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
02-02-2023 10:58 AM
Hey there,
I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
02-03-2023 10:31 AM
Hey there,
I wanted to check in, and let you know that I will be locking the thread in 24 hours.
Best regards,
Jake