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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4645 Views
  • 0 replies
  • 5 kudos

Temperature changes

Why doesn’t the IOS app allow you to change the temperature in fraction of degree increments like the android app?

Henryf by Community Member
  • 168 Views
  • 0 replies
  • 0 kudos

Resolved! Nest thermostat

I installed nest thermostat using Google home app. I have also installed Nest android app. How do I add this thermostat to my nest app? I am not able to get the 6 character key from my installed thermostat. Thank you

Ashokmodi by Community Member
  • 375 Views
  • 2 replies
  • 0 kudos

Nest Temp sensor google home compatible?

I just bought the temp sensor and the thermostat from the google store. I set the thermostat no problem through google home but with the sensor I it says to add it through the nest app. When Im in the nest app it wont let me add the sensor unless I h...

HungryMan by Community Member
  • 10587 Views
  • 18 replies
  • 7 kudos

Manual schedule doesnt work

Hi, I've got an learning thermostat, I've turned the learning part off,and reset the schedule history, if I set a schedule manually for 5.30am it doesn't work, home/away assist is turned on so it knows I'm at home, any help would be appreciated, than...

James3108 by Community Member
  • 170 Views
  • 0 replies
  • 0 kudos

Nest Thermostat don't detect any Wifi network anymore

Hi there!This is the second time that it happens.After one year of perfect fonction, for unknown reason, it don't detect Wifi network anymore. It doesn't even detect my neighbors' networks anymore ... it's like the Nest's WiFi antenna isn't working a...

GROY9000 by Community Member
  • 224 Views
  • 0 replies
  • 1 kudos

Setting up my nest thermostat

“ we are having trouble connecting to assisting device” then won’t let me do anything. I just set up the other one in the other side of the house. No issues

Rocky1 by Community Member
  • 202 Views
  • 1 replies
  • 0 kudos

History not working

Looking for help advice … two week old nest thermostat learning version has stopped updating history … worked fine in both iPad and I phone then stopped 3 days ago . Have re started … rebooted .. uninstalled and reinstalled apps all to no avail .. Go...

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