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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 5144 Views
  • 0 replies
  • 6 kudos

Resolved! Aux Heat not working on a Electric Heat Pump

IssueI am unable to get the aux heat to engage in test mode nor in normal operational mode (raised the the thermostat setting 10+ degrees over the room temp). BackgroundI have Nest 3 learning thermostat installed and it was working correctly with my ...

custom wiring guide.jpeg
gjhathaw by Community Member
  • 2981 Views
  • 2 replies
  • 0 kudos

Wiring

I just hooked up my nest the other day and everything was working great. We then had to disconnect to put on the trim plate. Now i am getting a undetected wire and my furnace is blowing out cold air. Help please.

Kgentile by Community Member
  • 209 Views
  • 1 replies
  • 0 kudos

Sunblock

Bought 2 new Nest Learning Thermostats about a month ago for the distinct purpose of the Sunblock feature on one of them. One of the thermostats is in the direct sunlight and according to the Nest instructions it take a few days for it to learn the p...

RonaldC by Community Member
  • 702 Views
  • 1 replies
  • 0 kudos

Re: 3rd Gen Thremostat Can't Connect to Wi-fi

This is a forum for the community yes, not the official support channels (Hence my suggestion to contact support directly for RMA issues). People can come here if they are running into problems that we can help with, but when it comes to faulty hardw...

App help

Hello, I just moved into my new apartment and when I try to connect the nest thermostat to my app I can’t because the prior resident is still on there. Can someone help?

Radownie by Community Member
  • 229 Views
  • 1 replies
  • 1 kudos

E44 - Please help ASAP!

We had power issues last night and now our thermostat says E44. (No power wire detected, R Wire required) When I try to look up what I should do, it says that error number doesn't exist. But it does exist cuz I'm looking at it on my thermostat! Grrr....

Lopez by Community Member
  • 347 Views
  • 0 replies
  • 0 kudos
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