During the past few days thermostats have been updated to the latest
firmware.The question is, what has changed?3 years ago, the thermostats
icons in the App showed orange when calling for heat or hot water.For
example, when the thermostat is calling...
I cannot believe the amount of people posting on this ridiculous forum
about faulty Heat Links.You will NOT get help on here about a
repair/replacement.Anyone who has had a Google Rep help you on this
forum with their Heat Link, then please come forw...
Does anyone or has anyone ever tied to contact a Google manager about a
complaint?Anyone buying Google merchandise beware, as if you have a
complaint with Google, you will never speak to a manager that knows what
they are talking about.I am shocked t...
I am looking for a BRAVE senior customer support person that can help
me.Anyone brave enough to take this challenge on?I have tried without
any luck at all to get an answer to a very simple question.After
contacting 12 support agents on the phone and...
Just to confirm, as it looks like your not getting much help here!The
new heat link still has a blue light or you have managed to pair to the
new heat link using the entry key from the new heat link? When paired
you will get the steady green light. W...
Sadly since Google have been involved the support team have become very
ignorant. Shame, as they are having their strings pulled by this selfish
company.You would have thought a company like Google would help
customers, but just look at Trustpilot, I...