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Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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  • 6 kudos

Thermostat

My heater worked fine till I installed the nest. The wiring is correct. My heater will kick on and warm up then the fan starts… runs for a few minutes then shuts down. Then it starts again over and over and over what is the issue? And how do I fix it...

Jp10 by Community Member
  • 652 Views
  • 5 replies
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Nest Thermostat Stopped Working

Just over 2 years of having my Nest Thermostat, it stopped connecting to the WiFi. Everything else is connected to the WiFi, even the Nest Doorbell. After trying all the troubleshooting with no success , I contacted Google through chat. After listeni...

MAK1 by Community Member
  • 778 Views
  • 4 replies
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Learning thermostat problems

I'm not actually sure where to post this problem. About a week ago our downstairs Nest thermostat had a black screen with the Google "G" logo & a green light flashing. Sometimes in the app it says offline, sometimes it shows everything is fine, but t...

Bb1982 by Community Member
  • 492 Views
  • 3 replies
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Nest Thermostat compatible?

Just trying to figure out if my current wiring is good to go with a nest thermostat or if I need to do something for the fact that it doesn't have the C wire. Thanks in advance!

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ERussell21 by Community Member
  • 1773 Views
  • 12 replies
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AC and furnace run at the same time

Installed my new Nest thermostat last week. Didn't really use it until today and couldn't figure out why it was blowing lukewarm air to heat. Turns out both the furnace and AC were running simultaneously. I have a forced air gas furnace (no heat pump...

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yrngtmr by Community Member
  • 794 Views
  • 3 replies
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Nest thermostat couldn't save changes

I recently got a new internet provider. I was able to get everything on the new wifi. I removed the thermostat from the home app. When I try to put it back I get to the end and it says connected something went wrong. We couldn't save your changes. Tr...

Evieshoe by Community Member
  • 3595 Views
  • 5 replies
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No Pin No app access

I forgot my pin and no longer have access to my nest app. How do I reset the pin on my thermostat?

Norcal20 by Community Member
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  • 4 replies
  • 0 kudos

Resolved! 3gen Nest Thermostat Installation

 Hi,I am trying to install the wiring and little confused. I have the wires as shown in the pics. Red jumper and yellow jumper. If I take out the jumpers, left with C(white sleeve), RC(red sleeve), B(blue sleeve), W(yellow sleeve), G(green sleeve). A...

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kazkat308 by Community Member
  • 812 Views
  • 4 replies
  • 0 kudos
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