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Nest thermostat Locked no pin can’t acces

Xavfdzsr
Community Member
5 REPLIES 5

Xavfdzsr
Community Member

I conected the thermostat to my computer via usb and got the technical info plist I need the oder file

other

EdwardT
Community Specialist
Community Specialist

Hi Xavfdzsr,

 

Thanks for reaching out and letting us know the steps that you've already done. We'd like to know more about this. Please fill out this form so we could investigate further.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Xavfdzsr,

 

I'm checking back in. Were you able to fill out the form? Let us know if you have other questions and we'd be glad to help.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Xavfdzsr,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward