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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3994 Views
  • 0 replies
  • 5 kudos

UK Heatlink unit appears to have failed... again

Hi,Had power off to the house earlier today. Since it's been back on, my nest themostat isn't turning on the heating. Boiler (combi CD24i) appears to work fine, Voltage across pins where the nest should call for heat doesn't alter when calling. I had...

Existing wiring compatibility

I would like to purchase a nest thermostat so I can control it away from home. I want to check and see if my existing wiring is compatible with a nest thermostat

dl562527 by Community Member
  • 288 Views
  • 3 replies
  • 0 kudos

Nest 3rd gen drop

What does the blue raindrop with a percentage next to it mean on the Home Screen of 3rd gen nest?

Can’t connect

My thermostat will not reconnect to my heatlink, my electricity went off and on the other day and now will not reconnect to the internet my heat link is on permanently yellow have reset heat link still on yellow

Henryj54 by Community Member
  • 128 Views
  • 0 replies
  • 0 kudos

Nest stuck on "Continue Setup in Google Home App". Can't reset.

We have the Nest thermostat with the reflective face. Only solution I've seen on here is take the batteries out overnight. Did that. When it turns back on in the morning it goes right back to "Continue Setup in Google Home App".Cannot finish setup in...

Rfbennett by Community Member
  • 14363 Views
  • 13 replies
  • 2 kudos

Heat Link broken

I’ve had my thermostat less than two years. When we arrived home Friday our thermostat has no power whatsoever. We checked further and we have no power to the heat link. We have had all systems restated and done all trouble shooting and established t...

Nest heat link dead

Hello all,my nest heat link stopped working, can I get a replacement ? Bought it 3 years ago.I’ve tried everything but it doesn’t power upive now removed it and re installed the original thermostat that cam with the flat ( which I didn’t like) and th...

Francesco by Community Member
  • 101 Views
  • 0 replies
  • 0 kudos

Problem with remote WiFi control

How can you see the Nest thermostats settings and control them remotely through the Nest app ? I can’t seem to find a way to do it though I know it can be done.

Halp1 by Community Member
  • 211 Views
  • 4 replies
  • 0 kudos
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