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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4639 Views
  • 0 replies
  • 5 kudos

Nest 3rd Gen with heatlink, T1 & T2 terminals

Dear Community,I need some clarification on the use of T1 & T2 terminals on the thermostat and heatlink. My question is whether they are used for 12VDC power only, or they are additionally used for comms. The reason I am asking is because there appea...

a3_mike by Community Member
  • 2382 Views
  • 13 replies
  • 0 kudos

Resolved! Wiring configurations

Hope this is correct. Black to common   Above is coil abovefurnace American Standard Furnace followed by outdoor Heat exchanger    Maybe someone can tell me if the Nest 3rd Gen Thermostat is compatable with my dual fuel system? I have a gas furnace w...

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Jl727 by Community Member
  • 1427 Views
  • 24 replies
  • 0 kudos

I cannot connect to the thermostat

My Thermostat has connected to the account of the previous owner and every time I want to get the entry key, it says it is already connected. I don't know what to do, since we don't have access to the previous owner.

saharpar by Community Member
  • 336 Views
  • 6 replies
  • 0 kudos

Power conector install

I'm trying to install my nest thermostat to my two wire heating system. Google sent me a power connector to provide the needed power to run it, but the wiring on my boiler doesn't match any of the diagrams they provided. Anyone have any experience wi...

Freefs119 by Community Member
  • 268 Views
  • 3 replies
  • 0 kudos

Dial won’t work in nest thermostat

The dial will no longer turn in my nest e learning , I can only click it but can’t adjust the temperature or find the code to add it to my wifi. Is this fixable or do I need to buy a new , non google thermostat ? thanks

Kpeter04 by Community Member
  • 293 Views
  • 6 replies
  • 0 kudos

Nest thermostat not turning on boiler after summer

Nest thermostat has been installed for around 5 years and works both our hot water tank and heating via boiler.this summer we turned on eco mode for heating and having just come back from a holiday we have turned the stat back on but the heating now ...

Koosh by Community Member
  • 198 Views
  • 1 replies
  • 0 kudos

1 Google Nest Heat Link 2 Google Nest Thermostats

Just wanted to ask someone if it is possible to run a 2 zone system from a combination boiler using 1 heat link to 2 nest thermostats or does each nest thermostat need its own heat link?

Boreoff by Community Member
  • 104 Views
  • 0 replies
  • 0 kudos
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