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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21832 Views
  • 0 replies
  • 6 kudos

Cannot Set Up Thermostat Any Longer

I installed three Nest Learning Thermostats about a year ago and then set up schedule and temperatures on my iphone with the with no problem. But now I cannot see my thermostats on the Nest app on my phone, so cannot set the schedules. When I try to ...

No hot water unless use manual setting

Hi,For over a week now our hot water setting on the app or on the thermostat won't set the boiler off to heat water. We can still turn on the central heating form the app and thermostat but only way we can heat water is by pressing the manual button ...

Andyjpower by Community Member
  • 1581 Views
  • 10 replies
  • 0 kudos

Warranty claim - next steps

HiI have a Learning Thermostat (3rd gen) and the heat link box has failed. I have raised a warranty claim several weeks through the online for (including proof of purchase) but have heard nothing. I have had to resort to buying a new thermostat as ne...

Maxip by Community Member
  • 1172 Views
  • 7 replies
  • 0 kudos

Hysteresis/Swing Band

Why do all conversations about this end up being closed with no resolution?Google / Nest use your brains and fix this issue.The update should change the default Hysteresis to 0.5F and make it USER ADJUSTABLE. If you can't then explain why? It's just ...

angyp by Community Member
  • 599 Views
  • 2 replies
  • 0 kudos

New Nest thermostat

Google home keeps telling me wrong Qr code when trying to set up on Google home. Then it says continue without QR code and ask for an 8 digit code. There is none, only a 6 digit code.

Heat link seems dead

Hi, my heat link seems to be dead, no lights on it at all. There is no problem with the power. Who do I contact for repairs / replacement? It’s just 1 year old.

EVG by Community Member
  • 965 Views
  • 5 replies
  • 0 kudos

Resolved! Stuck in continual Software Update

We installed a Nest Learning Thermostat about three weeks ago and love the sleek design and easy programming. However, after the system turns on the A/C at the proper temperature level, it never shuts back off, and we have to turn off the HVAC power....

olylady by Community Member
  • 3143 Views
  • 3 replies
  • 1 kudos

Serial number

Where can I find the serial number on the Nedt?

Mendoza6 by Community Member
  • 9531 Views
  • 4 replies
  • 0 kudos
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