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Hot water icon that managed my pool heating scheduling from domestic boilere disappeared

NROSS
Community Member

HI there

I use my Nest app and online login to schedule my pool heating from my domestic boiler. the hot water icon has disappeared and i cannot heat pool. I can only heat house. I've tried set up pro etc. Cant seem to get it back? HELP!

 

3 REPLIES 3

UanaC
Community Specialist
Community Specialist

Hello there! Thanks for posting and I'm sorry for any inconvenience this may have caused. Can you please go again to Settings -> Equipment - > Pro Setup, select System Boiler and let me know what shows next to the hot water section.

Many thanks, Oana.

AlexD
Community Specialist
Community Specialist

Hi, I wanted to check in. Did you check my colleagues suggestion? Let me know if you need any further assistance. 

LarisaL
Community Specialist
Community Specialist

Hey there, I haven't heard from you in a while so I'll be locking this thread. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. Thanks, Larisa