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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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manual operation wanted

i cannot get my nest to stop going into ECO and other modes. i want to operate my thermostat manually only.how can i achieve this?

Can't add existing thermostat to the Nest app

I can't add my existing thermostats to the Nest app. They were accidentally deleted... can they be retrieved ? I've tried several times to add them back to the app, however, I'm getting an error code stating the wi-fi can't connect. I've rebooted the...

Jayzee1 by Community Member
  • 831 Views
  • 2 replies
  • 0 kudos

How "bench test" thermostat...

My thermostat worked well on a Goodman with 4 wires for about 10 years and on the new Train with 4 wires for about a month. The HVAC tech HAD to add a common wire. The thermostat worked fine until we had a Thunderstorm. I do not know if the thermosta...

Retlaw by Community Member
  • 645 Views
  • 0 replies
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W5 WiFi Error - Unresolved

Hi -3rd Gen Learning Thermostat: I'm having continued connectivity issues with my WiFi which cannot be resolved despite repeated troubleshooting. I fear this is an already established concern with a potentially faulty chip. Of greater concern is the ...

CTK_VII by Community Member
  • 661 Views
  • 1 replies
  • 0 kudos

Nest Thermostat not achieving Temp

Installed the Nest Gen 3 last week. Everything seems to be working ok but it doesn’t seem to be heating more that 19degrees c. I have set my schedule and would expect when at 5am when the heating is set to go to max 32degrees c the boiler should go o...

Alsopr by Community Member
  • 446 Views
  • 1 replies
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Nest compatibility

   I am looking for advice on setting up my new nest. I have followed the compatibility checker but I am unsure on the wiring? As far as I’m aware it is wireless as it’s battery operated.

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Can I restart my nest thermostat via the app?

I have a nest thermostat in a cottage and usually access and control the temperature from my Android Nest app. After a recent power outage and restoration, The thermostat no longer seems to be responding and is reporting that the house won't heat up....

Elara6 by Community Member
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  • 1 replies
  • 0 kudos

2 stage HP / 2 stage Gas Lockout

I have a Trane XL16i heat pump paired with XV90 gas furnace. I am set up and programmed for dual fuel, 2 cool/4 heat @ 40deg cutoff. I hope that’s right.   If I set the lockout temperature lower than 40deg, say 30deg, will the Nest call for gas backu...

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2nd gen unresponsive to being pressed

I just moved into a house in the UK with a 2nd gen Nest Thermostat. I was excited to get it set up, but unfortunately pushing the screen doesn't work. The display was stuck on "Your Wi-Fi network could not be found", with the ring working to change t...

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