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Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 15307 Views
  • 0 replies
  • 6 kudos

Problem connecting App to Nest Service

My app is not connecting. 1. I sign out and sign back in with the Google account I assigned.2. wants to allow access to the account so I press "allow"3. The home symbol just spins and spins for several minutes4. eventually it says " "There is a probl...

jps3708 by • Community Member
  • 4235 Views
  • 24 replies
  • 0 kudos

Nest Thermostat

My new Nest Learning Thermostat was set up with the wrong postal code. Can’t find in the app or on the device how to change. Do I have to reset everything?

Rickaway1 by • Community Member
  • 551 Views
  • 4 replies
  • 0 kudos

Thermostat: I entered the wrong http of heating system.

I entered the wrong type of heating system, so the heat doesn’t come on. I tried following the instructions by working from the thermostat, but it will not show my heat source. should I cancel this device and start over from scratch?

J-Beck by • Community Member
  • 432 Views
  • 3 replies
  • 0 kudos

Nest Thermostat Error Code 298

I installed the Nest Thermostat and I get an error code 298 no power. I reinstalled my old thermostat and everything works fine. My wiring is as follows, C,W,Y,G,R. The R connects to RH and RC with a jumper. Does anybody have any suggestions on what ...

thermostat will not connect to wifi anymore

Nest thermostat connection to wifi no longer works. I went throught the troubleshooting procedures without success. Running software version 6. something. I get a w5 error when trying to reconnect to wifi which the procedures say to try to update sof...

tip909 by • Community Member
  • 1087 Views
  • 4 replies
  • 0 kudos

AC Unit wont stop Cooling

Hi, I have four nest thermostats (probably older more basic models as they can only connect via slower wifi bandwidth). I have two different sets of AC units (two small and two large) with each size grouping having two of the same type of units. The ...

John2023 by • Community Member
  • 655 Views
  • 6 replies
  • 0 kudos

New Nest thermostat cannot be added to Nest App,

I have 5 Nests. Replaced one with a new Nest - the ‘tap and slide finger’ adjusting one. I have determined that it is not accepted as a thermostat in the Nest App, only in the Google Home App. this fact should be stated CLEARLY in the instructions! I...

Sironi by • Community Member
  • 2763 Views
  • 4 replies
  • 3 kudos

Nest sensor

Is there a sensor coming that WILL connect with the google home app and the nest thermostat? I bought the old sensor but it is not compatible.

JMac1072 by • Community Member
  • 771 Views
  • 5 replies
  • 0 kudos
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