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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23737 Views
  • 0 replies
  • 8 kudos

Cannot connect iPad to my Nest thermostat

When my Nest thermostat was installed some years ago, I was able to make the connection to my iPad and my mail account. Now years later, after updating the app on my iPad, I first got a message that my pasword was hacked. I try to connect the iPad ag...

Nest thermostat

I installed a new Gen 3 thermostat a week ago and now hot water stay on even when app and wall thermostat says it's off. Cylinder and zone valve tested and all OK

Sean-slh by Community Member
  • 272 Views
  • 0 replies
  • 0 kudos

Heatlink disconnected

I have an error 71 showing on my learning thermostat and it tells me the heatlink has disconnected. I have worked through the online troubleshooting and ended up resetting to factory settings on the heatlink. I now have a blue light flashing which my...

Paula2 by Community Member
  • 746 Views
  • 3 replies
  • 0 kudos

Nest wiring

Does anyone see something wrong with how I wired this Nest E from a Honeywell TH9320WF5003. When I try to start the nest nothing happens regardless of if it’s set on cool or heat? Thanks!   

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Athom789 by Community Member
  • 1028 Views
  • 4 replies
  • 0 kudos

Hot water via Nest

Is it possible to simply override the hot water to Off without disrupting the schedule. I just want to end the current time slot without switching the hot water completely off. Like with heating you can just turn it down. Thanks

Decouple thermostat from the heating

Hi community can someone explain to me how to decouple a nest learning thermostat from the heating? My Wi-Fi chip has died and whilst I wait for a replacement thermostat I’d ideally not like to freeze, but rather control the heating manually. Thanks!

by Not applicable
  • 675 Views
  • 3 replies
  • 0 kudos

Home / Away not working properly with mobile phones

Hey,We're having issues with our Nest thermostat not picking up that we're home, despite having the system set up, I believe, properly.We have a 3rd Gen Thermostat connected via Wi-Fi to a Virgin Media Hub 3. We also have Virgins new mesh network poi...

Jipper by Community Member
  • 8015 Views
  • 38 replies
  • 2 kudos
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