Nest thermosat

[Eke]

I have received a replacement for my nest learning Thermostat , the old one was faulty and wouldn’t connect to Wifi

can I connect my new one to the old base and heat link?

thank you

[SoriaD_]

Hello @Eke 

Welcome to the Nest Community!

I understand that replacing your Nest thermostat display can be confusing. Let's get you back up and running.

Yes, you can reuse the base and receiver with your new Nest thermostat.

To pair the new display, you can check this help page: How to pair the Nest thermostat and Heat Link, basically you need to: 

• Remove the old display from the Nest app.
• Add the new display to the app through the settings menu.
• Enter the pairing code from the thermostat's Heat Link.

If you encounter any situation, please don't hesitate to ask. We're here to help!

Best regards,

Douglas. 

[Eke]

thankyou for your help all set up

just a query, the heat link would not pair with the internet but it is wired is this ok?

thanks

[Eke]

yes I would recommend very helpful

[SoriaD_]

Hello @Eke 

Thanks for your reply

Don't worry if your thermostat is connected with the heat link and with the WiFi, all is set, and you can control your temperature remotely by the app.

Feel free to keep us posting if you have more questions. We are happy to help you.

Best regards,

Douglas.