Hi NelsonsNest20,
Thanks for posting in the community! I understand your concern regarding the compatibility of your new Nest Thermostat, especially since the Google Home app indicated it wasn't compatible after you hooked it up. While I appreciate your willingness to share a picture of your wiring, it didn't come through. I can certainly help you figure this out.
To provide you with a proper compatibility assessment, I'll need a little more information from you. Please provide the following details:
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What is the specific model of the Nest thermostat you hooked up? The help article "How to tell which Nest thermostat you have" can help.
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What type of HVAC system do you have? (e.g., a gas furnace with central air conditioning, a heat pump, etc.).
Because the picture didn't come through, you have two options for sharing your wiring details:
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Option 1: Please list all the wire colors connected to your current thermostat and their corresponding terminal labels (e.g., 'Red wire on R,' 'White wire on W').
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Option 2: Try to upload your picture again. Simply look for the camera icon in the message editor to attach the image.
After I have this information, I can provide you with a more accurate compatibility assessment and appropriate assistance.
Regards,
Humberto
